Fincash » IndusInd Bank Credit Card » IndusInd Bank Credit Card Customer Care
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IndusInd Bank is one of the well-known private financial institutions operating in India. Offering a variety of retail banking services, this entity takes care of several functionalities, such as credit cards, savings accounts, home loans, personal loans, and more.
If you already own a credit card from this bank or looking forward to getting one, know that problems can arise at any time. Thus, it is essential that you have an Indusind Bank Credit Card customer care number.
In this post, let’s find out all the ways to contact customer care of IndusInd bank to resolve issues and queries.
With this bank, you get a dedicated IndusInd credit card customer care number that can be used for any complaint or query regarding the credit card. Thus, if you would like to get a query resolved or lodge a complaint, you can use any of these two numbers mentioned below:
1860-267-7777
022-422-07777
If you have gold, business or classic credit card, you can use these numbers to contact customer care:
1860-500-5004
022-44066666
IndusInd Bank also provides a WhatsApp connection service that you can use to communicate with their representatives through calling or text. The number for this service is:
022-44066666
If you are a premium banking customer, you can reach out through these IndusInd Bank Credit card customer care number and email IDs.
Domestic Customers: reachus@indusind.com
International Customers: nri@indusind.com
Talk to our investment specialist
Centre | Phone Number |
---|---|
Bengaluru | 080-45673123 |
Ahmedabad | 079-61916706 |
Bhubaneswar | 0674-2362646 |
Bhopal | 0755-2550288 |
Chandigarh | 0712-5213129 |
Guwahati | 033-30073378 |
Chennai | 044-28346029 |
Hyderabad | 040-66595286 |
Kanpur | 0522-4933943 |
Jaipur | 0141-4182965 |
Kolkata | 033-40813275 |
New Delhi | 011-49522500 / 011-49522500 |
Patna | 0612-3035700 |
Mumbai | 022-66412200 / 022-66412217 |
Thiruvananthapuram | 0471-4100811 |
Ranchi | 0612-3035700 |
Dehradun | 0121-2603447 |
Jammu | 0191-2470248 |
If you would want to contact IndusInd bank by posting them your query or complaint, you can reach out on this address:
IndusInd Bank Ltd. 701/801 Solitaire Corporate Park, 167, Guru Hargovindii Marg, Andheri-Ghatkopar Link Road, Chakala Andheri (East), Mumbai – 400093
A. If you think that the received response from the customer care service of IndusInd bank is not satisfied enough, you can escalate your matter further. For that, there are three different levels as mentioned below:
Level 1: Here, you can get in touch with the customer service either through email or phone. Once you have communicated the issue, they register the same. Then, it takes almost 7 business days for the Card Services Cell to get back to you. The solution can either be sent through an email or a phone call.
Level 2: If you are not satisfied with the solution, you can address your query to the Nodal Officer. You can contact the nodal officer through call – 022-6641-2200
/ 020-6641-2319
; or email at nodal.officer@indusind.com.
Level 3: Even after all of these steps your grievance is not resolved, you can get in touch with the Internal Ombudsman of the bank, who is also the Chief Customer Service Officer, who is responsible for evaluating complaints that the Nodal officer escalated. This will be the last and final step.
A. It is true that this bank is spread across the country. Thus, finding a branch in your city will not be tough. Simply visit their website and on the menu, hover your cursor on Reach Us. From there, click on Locate Us. Then, add your location in the search box, and you will find the details.
A. No, IndusInd bank doesn’t pose any limitations. However, you can only get in touch with the customer service between 9:30 AM
to 5:00 PM
.
A. If you have misplaced or lost your credit card, you must notify the bank by dialling any of the numbers mentioned above. If you are unable to reach the customer support on time, you can visit the website or open IndusInd bank to block your card.
A. If you are living outside India, you can get in touch with the IndusInd bank credit card toll-free number, which is 022-42207777.
A. For queries related to credit card application, you can drop an email at premium.care@indusind.com
.
A. If you have an indulge credit card by IndusInd bank, you can email at indulge.care@indusind.com
.
A. For these cards, you can contact by emailing at cards.care@induind.com
.