Axis Bank Credit Card Customer Care

Being the 3rd-largest and a popular private Bank in India, Axis bank has more than 3300 branches across different parts of the country. They offer a broad Range of services to their customers, including loans, deposits, credit cards, Wealth Management options, investment, and personal banking services. As far as credit cards are concerned, Axis bank offers you the simplest way to apply for a credit card both online and offline.

In addition to the simple credit card application process, Axis bank is known for its customer care services.

Axis Bank Credit Card Toll-Free Number

To Report Lost Credit Card - 1860 419 5555 / 1860 500 5555

Alternatively, you can use the Axis Bank Credit Card helpline number to talk to a professional immediately and have your issue resolved. The helpline number is:

02267987700

To get account balance - Call: 1800-419-5959 or SMS BAL to 56161600 or +918691000002

For Mini statement - Call: 1800-419-6969 OR SMS MINI to 56161600 or +918691000002

Axis Bank Nodal Office Details

There have been thousands of cases of credit card fraud reported over the past decade. Most of these events take place because of the user’s negligence. The only way to protect your money from being misused is by contacting Axis Bank as soon as your credit card goes missing. Whether you have lost the card or you are certain someone stole it from your purse, the first thing you are supposed to do is call the bank and get your card blocked! The sooner the Axis bank blocks your card, the lower the risks of fraud. Now, sending an email here won’t help. Matters like these are sensitive and they require quick action.

There are different ways to contact the customer team at Axis bank. The above-mentioned numbers are toll-free numbers for those who need emergency support. But, you must know that Axis bank allows its customers to get in touch with the support department via SMS, call, email, postal service, and social media contact. You must be wondering why someone would use these methods when they have the toll free number available for calling the company. Well, people leave feedback on social accounts when they have complaints. Similarly, you could drop a comment to share your credit card concerns or other problems with the professionals.

Use Axis Bank Complaint Mail ID

If you have a generic complaint regarding personal banking and other such matters, then email your concerns to the bank at -

customer.service@axisbank.com

If you have any concerns related to credit cards, contact the bank at - creditcards@axisbank.com.

Email is another easiest way to contact the bank and get your answers as quickly as possible. This method is for those who have complaints regarding their credit cards. If you are hesitant to talk to the customer care team on the phone, then an email is the most suitable way to type your complaint and forward the email to Axis bank. Although this method may not work for those who need immediate answers or help, the team tries its best to respond to your queries quickly. You can expect a reply from the bank within 24 hours unless it is a national holiday.

While the bank tries to answer as soon as they receive the email, you may not receive a reply instantly. For an immediate response, you may have to use the Axis Bank Credit card customer number.

Conclusion

The above-listed Axis bank credit card customer care numbers will help you get in touch with a professional at Axis bank and have your issues resolved at the earliest possible time. However, if you don’t get the help you expected, you could use the redressal system. There are three levels for reaching out to the bank. Hopefully, that will not be needed, as the Axis bank credit card helpline is sufficient for getting answers to just about any credit card related issue and other queries at any hour of the day.