SBI Credit Card Customer Care Number

Updated on October 30, 2024 , 23401 views

Do you have any queries or complaints regarding your SBI Credit Card? Do you want to upgrade, block or cancel your credit card? Well, SBI has introduced various ways to reach them with your complaints and queries.

You have the option to Call the Bank, e-mail, SMS or even give a missed call to solve any issue. Let’s take a look:

SBI Credit Card Customer Care Toll-Free Number

You can contact SBI Credit card customer care on both toll-free and tolled numbers. They are mentioned below:

Toll-Free Number: 1800 180 1290
Tolled Number: 1860 180 1290

For city-wise customer care numbers just add your city’s STD code before 39 02 02 02. Always make sure to have the following details in hand before contacting customer service. This will enable you to get through the process easily as a customer.

Keep your 16-digit card number handy
Your Birth date in DD/MM/YYYY Format
Credit card’s expiry date
Mobile phone with registered number (for OTP purposes)
Your 4-digit PIN Number

SBI Credit Card Customer Care Email

If you wish to connect with them through e-mail, make sure to visit the website. The bank does not offer the option to directly connect through e-mail. Make sure to visit their page and enter your customer ID and password. Remember, that you can send the e-mail only after logging in with your account.

Looking for Credit Card?
Get Best Credit Cards Online

SBI Credit Card Customer Care SMS

SBI offers the ‘Simply SMS’ service to help you with common queries related to your credit card. However, remember to send the SMS from the registered mobile number only on 5676791. Here is a table with SMS Codes to use along with the last four digits of your credit card number if you wish to carry forward the action.

Details	Description
Credit Limit and Cash Limit	AVAIL XXXX
Block stolen or lost credit card	BLOCK XXXX
Last Payment Status	PAYMENT XXXX
Balance Enquiry	BAL XXXX
Duplicate statement request	DSTMT XXXX MM (statement Month)
E-Statement Subscrption	ESTMT XXXX
Reward Points Summary	REWARD XXXX

SBI Credit Card Customer Care Missed Call Service Number

SBI also offers the benefit of missed call service for common questions you might have. Remember to give a missed call from the registered mobile number. After you give a missed call, you will receive your answer through SMS on your registered mobile number.

Mentioned below are the numbers to call:

For Balance Enquiry: 8422845512
Credit and Cash Limit Enquiry: 8422845513
Last Payment Status Enquiry: 8422845515
Reward Points Summary Enquiry: 8422845514

SBI Card Branch Contact Number

Location	Contact Number
SBICardKol	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardChennai	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardDEL	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardAhme	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardHBD	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardBangalore	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardLucknow	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardJaipur	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardChandigarh	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardMumbai	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardPune	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardBhubaneshwar	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardGurgaon	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
SBICardGurgaon	1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)

How to Close an SBI Credit Card?

You can close your SBI credit card by writing to the bank or calling their helpline number. Once you have placed your request, make sure to cut your credit card diagonally. If you have any add-on cards, the request will terminate the add-on cards.

However, remember that your cards will be terminated only if the payment of all outstanding amounts is done.

FAQs

1. If I want to upgrade my credit card from a lifetime free card or a flip to a same variant card, will the new variant card be charged?

A: Yes, the new card will be charged for any upgrade or Flip.

2. Why is GST charged with Fee on my credit card?

A: This is because the Government of India has placed the statutory requirement.

3. What are the offers and deals on my credit card?

A: The offers and deals on your credit card is subject to change. Make sure to check the website to know more.

4. Is sbicard[dot]com secure for credit card transactions?

A: SBI makes sure that all your transactions are carried out safely and securely. The bank’s website is encrypted with 256-bit Secure Sockets Layer (SSL) technology for all your online transactions. You can also be assured of the security by noticing the Security Certificate by clicking on the padlock icon appearing with URL in the browser bar when typing the URL.

After you have registered for SBI Card online account, your password will not be generated immediately but you will receive OTP on registered email ID and mobile number. With the help of the OTP you can set your password.

Make sure that your password has a minimum length of 8 characters with minimum 1 alphabet (a-z or A-Z).

Disclaimer:
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.