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When you face any sort of emergency regarding your Standard Chartered Credit Card ensure you connect to the Bank's customer care immediately. It is extremely important to keep the bank's customer care number handy so that you can connect to them as soon as you notice something unusual about your credit card.
There are mainly three ways to get in touch with the Standard Chartered credit card customer care – through phone, mail, and complaint box. If there is an emergency requirement, such as your credit card needs to be blocked immediately, then the best thing you could do is contact the bank on the toll-free number.
There is also the standard chartered helpline number that’s available for those who need emergency support service. Basically, it takes only a couple of hours for the standard chartered to fix any sort of credit card issues. However, if the bank delays or they are unable to resolve the issue, you could file a grievance.
The easiest and most convenient way to get in touch with the bank is through email. All you got to do is drop an mail at-
The method is highly recommended for those who don’t have any urgent requirement, but they need an answer to certain queries or they want to get an issue resolved at the earliest.
If you notice any mistake in the credit card statement, raise a dispute by filing a dispute form. You may have to Call the bank on a toll-free number if you think there has been an unauthorized transaction on your card. In fact, it is absolutely important to connect with a professional as soon as you notice anything wrong with your credit card.
080-66959595
The sooner you contact the professionals, the easier it is to detect the issue and get it fixed. Complete the form and make sure you drop an email to:
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Locations | Phone banking Numbers |
---|---|
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 6601 4444/ 3940 4444 |
Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara | 6601 444/ 3940 444 |
Gurgaon, Noida | 011 – 66014444 / 011 – 39404444 |
Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur | 1800 345 1000 (For domestic dialing within India only) |
Siliguri | 1800 345 5000 (For domestic dialing within India only) |
If the solution offered by the Standard Chartered customer service does not sound good, you could raise a complaint and forward it to the grievance redressal system. There are mainly three ways you can get in touch with the redressal system:
If there is any unresolved complaint that you’d like to get fixed as soon as possible, then the best way to get your complaint heard and resolved is through the complaint box. Fill in the details required, and then send it to the standard charter bank. Once your complaint reaches the customer support team, they will look into the matter and try to resolve it quickly. However, this may not be a quick process as you've to wait until your request is heard.
Other simplest options is email. You are supposed to email your complaint at customer.care@sc.com along with your name, contact information, and complaint details. As soon as the team receives the complaint, they will send you an email confirming the same.
If none of the methods listed above work for you, you could send a customized letter to the Standard Chartered Bank. Their customer care department will gladly assist you in any matter related to credit cards. Do not forget to enter your name, contact information, as well as, the details concerning your complaint. The bank is located in Chennai -
Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai - 600 001.
Usually, the Grievance Redressal system will resolve your issue in no time. However, if you still don’t get any answers, feel free to reach out to the Nodal Office through email. You can send your complaint at-
7478122973