If your SBI Debit Card is lost or stolen, you must block at the earliest to prevent any fraudulent activities. You can block the card in any one of the following ways.
1. Calling the Customer Care Number
One of the easiest ways of blocking your SBI Debit Card is by calling the customer care number. You can Call at the toll free:
1800 11 2211
1800 425 3800
SBI ATM block number is also provided - 080 2659 9990. You will receive instructions from the Interactive Voice Response System (IVRS), which needs to be followed carefully.
The toll-free number is accessible from all landlines and mobile phones. You can contact the customer care any time as these numbers are available 24x7 to block your SBI debit card.
2. SBI ATM block by SMS
You can also block the card via SMS in the following manner:
Firstly, you need to generate SBI ATM block number by sending an SMS - BLOCK XXXX' to 567676. Here the XXXX will be the last four digits of your SBI debit card
The block number that is generated should be carefully saved
You should also remember your SBI debit card number to block it if it is lost or misplaced. Ideally, you can write in a book and keep it safe
Note- While sending SMS, ensure your send from the same number which is registered with the SBI Bank.
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3. Blocking SBI ATM Card by Mobile Banking
Download the ‘SBI Mobile Banking App’ on your mobile phone and register yourself by providing the necessary details
On the 'Home Screen,' you will need to select the 'Services' option
The ‘Services’ option will have all details about your SBI debit card. Under this option, select the 'Debit Card Hotlisting'
You need to select the Account number associated with the ATM card. Be careful while selecting the account number
Following which you will be asked the debit card you want to block associated with the particular account number
In the last step, you will have to give a reason for blocking the ATM card. You can select either ‘Lost’ or ‘Stolen’ as the reason for blocking it
To finally complete, you will receive a One Time Password (OTP) on your registered mobile number
Once you enter the OTP, your SBI ATM card will be blocked
The online mobile banking process is one of the simplest methods for blocking your SBI ATM card.
4. Blocking SBI ATM Card through Online Banking
You can also block your SBI ATM card by logging onto the official website of SBI Bank and follow the given steps:
Log into your profile by entering the User Name and Password.
Go to the ‘e-Services’ tab and click onto the ‘ATM Card Services Option'
Here you will find an option that says ‘Block ATM Card'
Select the account to which the ATM card that you wish to block is linked
When you log into the account, you can see all the active ATM cards in your account
Select the ATM card that you want to block
You will have to give the reason as to why you wish to block the ATM card
Select the reason either 'Lost' or 'Stolen' and then click on 'Submit.'
Here, you will be asked to select a mode to authenticate the request - either OTP or by using Profile Password
Once you authenticate the request, the SBI ATM card will be blocked
You will receive an SMS confirming that the card has been blocked
However, you must remember that if you block an ATM card through Internet banking, you cannot unblock the card through online banking.
Unblocking your SBI Debit Card
The process of unblocking the card is not complicated, but cannot be done online or through mobile banking.
You can call the customer care number to know more about the process
You can also visit your SBI home branch to unblock your SBI ATM card
You will need fill the application form for unblocking your the card. Ensure you fill all the details correctly, otherwise the form will be rejected
While filling the form, give the details such as the Account Number, CIF Number, and the last four digits of the lost card correctly
You will have to attach your photo identity in the form
When you have completed filling the application form, submit the form to the bank officer
Once all details have been checked, the card will be unblocked within 24 hours. You will also receive an SMS regarding the unblocking of the ATM card
Conclusion
Any fraudulent activity must be prevented in case your SBI ATM card is lost or stolen. You must be careful about your card, but despite your best efforts, you might misplace it. In such a scenario, you should block it at the earliest. Once you are sure that the issue has been solved, you can apply for unblocking the card and start using the debit card again.
Disclaimer: All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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