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If you have a problem with your provident fund, you can file a complaint with the Employee Provident Fund Organisation (EPFO).
The EPF grievance portal is an online platform where EPF members can submit their complaints. It is a convenient method for EPF subscribers to redress their grievances online.
Besides this, it has a grievance status option which will help the members to know the status of their complaint. There are also options for complaints like disputes, requests for information, complaints about service, or medical services. The subscriber can use the e-grievance portal anytime and anywhere, i.e., even while travelling or at home. The portal is available on a 24x7 Basis with very minimal response time, i.e., 2 hours in any case.
Here are the steps to lodge a grievance for the services provided by EPFO:
The complaint will be registered, and you will get the registration number of the complaint by SMS and email. You can also make a complaint or ask a question on EPFO's Twitter account, @socialepfo.
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Once the grievance is registered, you can check the status of it by following the below steps.
You can use the grievance website to send reminders if your complaint has not been resolved in a reasonable amount of time. Step-by-step instructions for sending a reminder are provided below:
A reminder regarding the complaint will be sent to the concerned department.
Once the complaint has been filed, it will be forwarded to the appropriate department within the EPFO. This can take anywhere from 15 days to one month, depending on the complexity of your grievance.
You can reach out to EPF customer service to file a complaint or get answers to your questions by calling their toll-free number, 1800 118 005
.
To assist its PF subscribers and employers, EPFO has recently launched an 'EPF WhatsApp Helpline Number.' Each EPFO Regional Office has its own WhatsApp contact number. Here are the EPFO regional WhatsApp helpline numbers.
Zonal Office | Regional Office | Whatsapp Helpline Number |
---|---|---|
Andhra Pradesh (Vijayawada) | Guntur | 0863-2344123 |
Kadapa | 9491138297 | |
Rajahmundry | 9494633563 | |
Visakhapatnam | 7382396602 | |
Bandra (Mumbai) | Mumbai (Bandra) | 022-26470030 |
Mumbai (Dadar) | 9321255315 | |
Mumbai (Nariman Point) | 9518588021 | |
Mumbai (Powai) | 022-264 76044 | |
Bihar & Jharkhand (Patna) | Bhagalpur | 8987299190 |
Jamshedpur | 8986717019 | |
Muzaffarpur | 6204358536 | |
Patna | 7004042219 | |
Ranchi | 8987790956 | |
Bengaluru (Bengaluru) | Bengaluru (Central) | 6364264449 |
Bengaluru (Malleswaram) | 8022230188 | |
Bengaluru (Electronic City) | 7204453662 | |
Bengaluru (Koramangala) | 9449961465 | |
K.R. Puram (Whitefield) | 080-2565 8001, 080-2565 8005, 080-2565 8006 | |
Peenya | 8023571377 | |
Rajarajeshwari Nagar | 8792028994 | |
Yelahanka | 080-28460872, 080-29720896 | |
Chennai & Pondicherry (Chennai) | Ambattur | 6380131921 |
Chennai (North) | 9345750916 | |
Chennai (South) | 6380366729 | |
Puducherry | 6380023914 | |
Tambaram | 6380153667 | |
Delhi, Uttarakhand & Jammu (Delhi) | Dehradun | 8532889088 |
Delhi (Central) | 8178457507 | |
Delhi (East) | 7818022890 | |
Delhi (North) | 9315075221 | |
Delhi (South) | 9717547174 | |
Delhi (West) | 7428595582 | |
Haldwani | 9411530300 | |
Gujarat (Ahmedabad) | Ahmedabad | 7383146934 |
Bharuch | 02642-266702 | |
Naroda | 9428694145 | |
Rajkot | 0281-2576399,0281-2576499 | |
Surat | 9484530500 | |
Vadodara | 2652606247 | |
Vapi | 9499703166 | |
Vatva | 8733063428 | |
Haryana (Faridabad) | Faridabad | 8278378542 |
Gurugram (East) | 9717748636 | |
Gurugram (West) | 9311354824 | |
Karnal | 9996962805 | |
Rohtak | 7082334526 | |
Kerala & Lakshadweep (Thiruvananthapuram) | Kannur | 8590323150 |
Kochi | 0484-2566509 | |
Kollam | 9497152553 | |
Kottayam | 0481-2303206 | |
Kozhikode | 7012997744 | |
Thiruvananthapuram | 8075348085 | |
Karnataka (Other Than Bengaluru) & Goa (Hubli) | Chikamagalur | 9482177426 |
Goa | 8830110399 | |
Gulbarga | 8472273862 | |
Hubli | 8762525754 | |
Mangalore | 9113938518 | |
Mysore | 8105645793 | |
Raichur | 9482390073 | |
Shimoga | 0818-2275103 | |
Tumkur | 7204055256 | |
Udupi | 0820-2531172 | |
Madhya Pradesh & Chattisgarh (Bhopal) | Bhopal | 6264800134 |
Gwalior | 9301903862 | |
Indore | 8305411688 | |
Jabalpur | 6267777416 | |
Raipur | 7712583890 | |
Sagar | 8989041007 | |
Ujjain | 9424441512 | |
Maharashtra (Other Than Mumbai) (Pune) | Akola | 0724-2414050 |
Aurangabad | 9405355287 | |
Kolhapur | 9309866697 | |
Nagpur | 9555313189 | |
Nasik | 0253-2360974 | |
Pune (Pune Cantt.) | 8767108057 | |
Pune (Akurdi) | 8766467490 | |
Solapur | 9404912406 | |
North-Eastern Region (Guwahati) | Agartala | 9402180891 |
Guwahati | 8822142204 | |
Shillong | 6033243231 | |
Tinsukia | 9864860921 | |
Odisha (Bhubaneswar) | Berhampur | 8249068089 |
Bhubaneshwar | 7656849976 | |
Keonjhar | 6370894727 | |
Rourkela | 6372908815 | |
Punjab & Himachal Pradesh (Chandigarh) | Amritsar | 9530589771 |
Bhatinda | 6284364807 | |
Chandigarh | 9463733422 | |
Jalandhar | 6280718364 | |
Ludhiana | 7719642517 | |
Shimla | 7807929882 | |
Rajasthan (Jaipur) | Jaipur | 1412740742 |
Jodhpur | 9414138664 | |
Kota | 7442425392 | |
Udaipur | 7878817107 | |
Telangana (Hyderabad) | Hyderabad (Barkatpura) | 9100026170 |
Hyderabad (Madhapur) | 9100026146 | |
Karimnagar | 9492429685 | |
Kukatpally | 9392369549 | |
Nizamabad | 8919090653 | |
Patancheru | 9494182174 | |
Siddipet | 9603262989 | |
Warangal | 8702447772 | |
Thane (Thane) | Kandivali (West) | 7977298051 |
Kandivali (East) | 9321482815, 9321466977 | |
Thane (North) | 9321666951 | |
Thane (South) | 8928977985 | |
Vashi | 9969036136 | |
Tamil Nadu (Other Than Chennai) (Coimbatore) | Coimbatore | 9994255012 |
Madurai | 9489938487 | |
Nagercoil | 6381122366 | |
Salem | 9080433650 | |
Tirunelveli | 7010156260 | |
Trichy | 6380109286 | |
Vellore | 7397593330 | |
Uttar Pradesh (Kanpur) | Agra | 8279696190 |
Allahabad | 9336677186 | |
Bareilly | 0581-2510628 | |
Bellary | 6363778135 | |
Gorakhpur | 9044977792 | |
Kanpur | 0512-2215644 | |
Lucknow | 9044856097 | |
Meerut | 8923247687 | |
Noida | 8595668945 | |
Varanasi | 0542-2585339 | |
West Bengal, A&N Islands & Sikkim (Kolkata) | Barrackpore | 033-25010481 |
Darjeeling | 8927703218 | |
Durgapur | 9434085134 | |
Howrah | 033-26768120 | |
Jalpaiguri | 9531641924 | |
Jangipur | 9434111646 | |
Kolkata | 033-29521852 | |
Park Street | 7439133837 | |
Port Blair | 9434269504 | |
Siliguri | 8001196411 |
The EPF is a Mutual Fund that manages the contributions and provides financial security for employees when they retire. Grievance redressal is the most fundamental feature of the EPF. The EPFO has taken many measures to make grievance redressal more efficient. The EPF grievance India offers more than just a platform for citizens to complain. It also gives the citizen access to relevant data, feedback, and responses from the relevant authorities. So, in case you face any issues with your EPF, use the contact details mentioned above and get it resolved well within the time.