Syndicate Bank Customer Care

Established in 1925, Syndicate Bank is one of the oldest and significant commercial banks of India. At the time of establishment, it was known as Canara Industrial and Banking Syndicate Limited.

Along with 13 substantial commercial banks of the country, Syndicate bank was nationalised in 1969 by the then government. Headquartered in Manipal, this bank merged with Canara Bank in 2020.

If you are an account holder in this bank, you can find several modes and methods to connect with Syndicate Bank customer care support team. Have a read ahead.

Syndicate Bank Customer Care Number

The bank has come up with a toll-free number to ensure that its customers get to resolve their issues and queries without spending a penny. You can use these numbers to hotlist your lost Debit Card as well.

Furthermore, these numbers can also be dialled if you are facing issues with mobile banking, net banking or UPI services of Syndicate Bank. Those toll-free numbers are:

1800-3011-3333

1800-208-3333

If your debit card is not working well, you can contact through this number:

080-22073900

To get your debit card issues, Call on:

080-22073835

However, for general enquiries, you can also contact another number that works on every Business Day from 10 AM to 5 PM.

080-22260281

Keep in mind that calling on this number may cost you standard charges.

In case you have any issues with your debit or credit cards, such as it got lost or you have received a message for fraud transaction, you can get in touch using these numbers:

Toll-Free for MTNL and BSNL landlines:1800-225-092

Chargeable: 022-40426003 / 080-22073800

Syndicate Bank Customer Care Email IDs

If you want to take your query to a written way, you can write an email to the customer care support of Syndicate bank on the following email ID:

syndcare@syndicatebank.co.in

If the query is about a credit card, you can write on this email ID:

cardcentre@syndicatebank.co.in

To get adequate support with your debit card, you can email at the following ID:

dcc@syndicatebank.co.in

Syndicate Bank Customer Care Support for NRI Customers

If you reside outside India but have an account in this bank, Syndicate has created a dedicated service cell in Mumbai. For any issue, you can reach out by using the following communication mode.

Address:

Syndicate Bank, Treasury & International Division, Maker Towers F, 2nd Floor, Cuffe Parade, Colaba, Mumbai - 400005

Phone Numbers: 022-2218-9606 / 022-2218-1780 (available only from 10 AM to 5 PM IST)

Email ID: nrd@syndicatebank.co.in.

Syndicate Bank’s Doorstep Banking

To ensure equal and satisfactory provided to every customer, Syndicate bank has come up with a doorstep banking service. This Facility is specifically available for senior citizens (those who are 70 years or above of age), disabled people, and infirm people (those with medical certified restricted movement or disability).

The best thing about this service is that it is completely cost-free; thus, you would not have to spend anything. However, keep in mind that an advanced notice of at least one complete business day should be given to get the benefits of this service.

Toll-free Number: 1800-3011-3333 and 1800-208-3333

Syndicate Bank Online Complaint

If you don’t wish to dial up any number, write any email or visit the branch yourself, you can also use the online method to lodge your complaint. To do so, you would have to visit the official website of the bank and log into your account.

There, you can choose the category of your issue, whether related to debit / credit card, internet banking, general complaints or pension complaints. And then, continue with the procedure.

Frequently Asked Questions (FAQs)

1. What is the complaint redressal process of the Syndicate bank?

A. To establish a customer-friendly culture, the bank observes 15th of every month as a Customer Day. Thus, on this day, anybody can meet the top executives or seniors of the bank, including Managing Director and the Chairman. Apart from that, the grievance redressal process is as mentioned below:

• If you have any issue with the bank, you should bring it into the notice of the branch manager to get immediate redressal.
• If the branch manager doesn’t resolve the grievance or the solution isn’t satisfactory, you can raise the matter to the Regional Manager.
• If your matter doesn’t get resolved even by the Regional Manager, you can approach the Nodal Officer or the Controlling Authority at the corporate office in Bangalore.
• Next, you can take the unsettled complaint and issue to the Line Functioning Heads of the bank.
• If you still didn’t get a resolution, you can contact the Managing Director or the Chairman of the bank.

2. What is the timing to visit the Syndicate Bank on Customer Day?

A. On the 15th of every month, you can visit the bank between 3 PM to 5 PM to meet higher authorities.

3. What higher authorities can I meet on Customer Day?

A. You can meet anybody who works at a higher-end, including a top executive and a manager director.

4. How can I contact Bangalore’s corporate office?

A. You can write to them at the following address:

General Manager, Syndicate Bank, Corporate Office, Planning & Development Department, Syndicate Bank Building, 2nd Cross, Gandhinagar, Bangalore - 560009

You can call them at 080-22260281. Or, you can even email them at syndcare@syndicatebank.co.in.

5. How can I contact the Internal Ombudsman (IO) of the Syndicate Bank?

A. To get immediate redressal to your grievance, you can write to the Internal Ombudsman (IO) of the Syndicate Bank on the following address:

Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi.

6. What is the address of the registered head office of Syndicate Bank?

A. Syndicate Bank Head Office,

Door No. 16/355 & 16/365A Manipal, Udupi District, Karnataka – 576104

7. What is the address of Syndicate Bank’s corporate office?

A. >2nd Cross, Gandhi Nagar, Bangalore, Karnataka - 560009