Central Bank of India Customer Care

Headquartered in Mumbai, the Central Bank of India is one of the largest and oldest commercial banks in the country. Owned by the central government, this bank has a variety of offices across the world.

The establishment of the Central Bank of India took place in 1911, making it one of the earliest banks in India owned and regulated completely by Indians. In terms of services, it offers internet banking, corporate internet banking, telebanking, mobile banking, tax payments, online share trading, DEMAT, locker, IMPS, RTGS, NEFT and much more.

So, if you are a customer of this bank, this post comprises the central bank of India customer care numbers that you can try upon facing an issue or emergency.

Central Bank of India Toll-Free Number

If you are looking for the Central bank of India toll-free number to block the Debit Card or for general enquiries, you can dial the below-mentioned numbers.

1800-22-1911

1800-110-001

1800-180-1111

Central Bank of India Customer Care Toll-Free Number for Credit Card

If you wish to get your credit card blocked or raise a complaint regarding the same, you can dial this CBI toll-free number:

1800-222-368

However, if the above-mentioned numbers are not reachable or making you wait for a longer period of time, you can reach out to these toll-free numbers for the credit card enquiry:

022-66387737

022-66387743

Central Bank of India Customer Care Email ID & Number

If you need any assistance regarding your debit card, whether to hot-list it or to complaint about the card not working properly, you can reach out to these central bank of India customer care email IDs and contact numbers.

PMJDY Grievance Redressal

If you have a Pradhan Mantri Jan-Dhan Yojana account in this bank, you can write your grievances to this central bank of India email ID:

pmjdy.grievances@nic.in

Central Bank of India Complaint for BHIP App and UPI Help

If your queries or complaints are related to the BHIM app or the UPI ID, you can seek help by reaching out to these email IDs and phone numbers.

Region-Wise Grievance Redressal

Being a central bank of India’s customer, here is a list of the region-wise central bank of India helpline numbers and email IDs that would help you get your issues resolved within no time.

In case your grievance or complaint is not resolved by the regional nodal officer, you can reach out to the Chief Grievance Redressal Officer of the bank through this address.

Asst. General Manager - Customer Service and Complaints, Central Bank of India, Operations Department, Central Bank Building, 2nd Floor MG Road, Hutatma Chownk, Fort, Mumbai, 400023 022-22617896 / 022-22623450

Upon registering a complaint online, you will receive a Unique identification number (UIN). This will help keep track of the complaints. To get them resolved quickly, you can email at complaints@centralbank.co.in

If you want to escalate your complaint or grievance to higher authorities, you can reach out to the Principal Nodal Officer of the bank.

General Manager – Operations Central Bank of India, Central Office, 2nd Floor, MMO Building, MG Road, Fort, Mumbai 400023.

022-22643056

gmoper@centralbank.co.in

If your query has not been resolved yet, the next and last stop would be getting in touch with the Managing Director and the Chairman of the Central Bank of India. This can be done by using the below-mentioned details, and you will receive a response within 30 days. If not, then you can get in touch with the Banking Ombudsman under the RBI after 30 days.

Shri Rajeev Rishi Chairman & MD Central Bank of India, Chander Mukhi, Nariman Point, Mumbai 400021.

Frequently Asked Questions

1. Is the customer care service of the Central Bank of India available 24x7?

A. There are only a few numbers that work 24 x 7. One of the toll-free numbers is 1800-22-1911.

2. How can I raise a complaint related to pensions?

A. On the bank’s website, you will find a well-posted form that can be filled and submitted to get a solution. Click here to find the form.

3. How long does it take to get the response?

A. The bank ensures that you get a response within 3-7 business days. If not, you always have the freedom to reach the higher authorities.